Privacy Policy — 5777 Data Commitment

1. Overview

This Privacy Policy applies to all users of the 5777 online gaming platform, accessible at 5777.lol, and governs the collection, processing, storage, and disclosure of personal data in connection with your use of 5777 services. By registering an account or accessing the platform, you acknowledge that you have read and understood the practices described in this policy.

5777 operates as an online gaming platform serving the Bangladesh market, offering cricket betting, live casino games, slots, and related services. In delivering these services, 5777 necessarily collects and processes certain categories of personal data. This policy is designed to be transparent about those practices and to set out clearly the basis on which your data is handled.

2. Personal Data We Collect

5777 collects personal data through several channels: directly from you during account registration and ongoing platform use, automatically through your device and browser as you interact with the platform, and in some cases from third-party verification or payment service providers.

2.1 Data You Provide Directly

• Full name and date of birth (for identity and age verification).
• Email address and mobile phone number (for account communication and security alerts).
• Residential address, including city and postcode (for identity verification purposes).
• Copies of identity documents such as a National Identity Card or passport where KYC verification is required.
• Payment method details, including mobile banking identifiers (bKash, Nagad, Rocket, Upay) and card details (Visa, Mastercard) — stored in tokenised form only.
• Any correspondence you send to 5777 support, including messages, complaints, or feedback.

2.2 Data Collected Automatically

• IP address and approximate geographic location derived from your IP.
• Device type, operating system, and browser version.
• Session data including login timestamps, pages visited, and session duration.
• Betting and gaming activity, including wager amounts, game selections, and transaction history.
• Cookie identifiers and similar tracking technologies as described in Section 7.

2.3 Data from Third Parties

Where 5777 engages third-party identity verification or fraud prevention services, those providers may supply additional data points to supplement the information you have provided directly. Such data is used solely for verification and compliance purposes and is not used for marketing.

3. How 5777 Uses Your Data

5777 processes personal data only for defined, legitimate purposes. We do not use your data for purposes incompatible with the reasons for which it was originally collected. The primary purposes for which 5777 processes personal data are as follows:

• Account management: To create and maintain your 5777 account, verify your identity and age, and administer your player profile.
• Service delivery: To process deposits and withdrawals, settle bets, credit winnings, and provide access to casino games and cricket betting markets.
• Security and fraud prevention: To detect and prevent unauthorised account access, money laundering, bonus abuse, and other fraudulent activity on the platform.
• Regulatory compliance: To fulfil know-your-customer (KYC) and anti-money laundering (AML) obligations, and to respond to lawful requests from relevant authorities.
• Responsible gaming: To monitor player activity for signs of problem gambling behaviour and to administer self-exclusion, deposit limits, and time-out features where requested.
• Customer support: To respond to queries, complaints, and requests submitted via the 5777 support channel.
• Platform improvement: To analyse aggregated usage patterns and improve the performance, design, and range of services offered on 5777.
• Marketing communications: To send promotional offers and platform updates to players who have opted in to such communications. You may opt out at any time.

4. Data Sharing & Third Parties

5777 does not sell, rent, or otherwise commercially transfer your personal data to third parties. Data is shared only in the limited circumstances described below, and always on a need-to-know basis with appropriate confidentiality obligations in place.

4.1 Payment Processors

Transaction data is shared with payment service providers including bKash, Nagad, Rocket, Upay, and card network processors (Visa, Mastercard) solely to facilitate the processing of deposits and withdrawals. These providers operate under their own privacy frameworks and are responsible for the data they handle within their own systems.

4.2 Identity Verification Providers

Where KYC verification is required, 5777 may share identity data with accredited third-party verification service providers. These providers are contractually bound to process your data solely for the verification purpose for which it was shared.

4.3 Game Technology Providers

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited session and wagering data to facilitate game delivery and integrity monitoring. Such data is shared under data processing agreements and is not used by providers for their own marketing purposes in relation to 5777 players.

4.4 Legal and Regulatory Disclosure

5777 may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or where 5777 reasonably believes disclosure is necessary to protect the safety or rights of any individual or to prevent illegal activity.

5. Data Retention

5777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The following general retention periods apply:

• Active account data: Retained for the duration of your account relationship with 5777 and for a period of five (5) years following account closure, in line with standard AML record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• KYC documentation: Retained for five (5) years from the date of account closure or from the date the document was submitted, whichever is later.
• Support correspondence: Retained for three (3) years from the date of the interaction.
• Cookie and session data: Retained for periods ranging from the end of a browser session (session cookies) to a maximum of twenty-four (24) months (persistent analytics cookies).

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where data is anonymised rather than deleted, it may be retained for analytical purposes indefinitely.

6. Data Security

5777 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 5777 platform.
• Encrypted storage of sensitive data, including payment tokens and identity documents.
• Role-based access controls that restrict internal access to personal data to authorised personnel with a legitimate operational need.
• Regular security assessments and monitoring of platform infrastructure for vulnerabilities.
• Multi-factor authentication options available for player accounts to reduce the risk of unauthorised access.
• Incident response procedures to detect, contain, and report data security events in a timely manner.

While 5777 takes data security seriously and maintains robust protective measures, no online system can guarantee absolute security. Players are encouraged to use strong, unique passwords and to contact support immediately if they suspect their account has been compromised.

7. Cookies & Similar Technologies

5777 uses cookies and similar browser-based technologies to operate the platform effectively, maintain your session, and gather aggregated usage analytics. The following categories of cookies are used on 5777:

7.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They maintain your login session, remember your in-session preferences, and enable core functionality such as account access and transaction processing. These cookies cannot be disabled without rendering the platform unusable.

7.2 Analytics Cookies

5777 uses first-party analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may be occurring. This data is collected in aggregated, anonymised form and is used solely to improve platform performance.

7.3 Functional Cookies

Functional cookies remember your preferences — such as display settings or game history — to personalise your experience on return visits. These cookies do not track your activity across other websites.

7.4 Managing Cookies

You may control cookie settings through your browser preferences. Note that disabling strictly necessary cookies will impair your ability to use the 5777 platform. Disabling analytics or functional cookies will not prevent you from using core platform features but may reduce the quality of your personalised experience.

8. Your Data Rights

As a 5777 player, you have the following rights in respect of the personal data held about you. To exercise any of these rights, please contact the 5777 support team using the contact details provided in Section 11.

• Right of access: You may request a copy of the personal data 5777 holds about you, together with information about how and why it is being processed.
• Right to rectification: If any personal data held by 5777 is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to erasure: In certain circumstances, you may request that 5777 delete your personal data. Note that this right is subject to overriding legal or regulatory retention obligations.
• Right to restrict processing: You may request that 5777 limit the way in which your personal data is used, pending resolution of a dispute or concern.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. Opt-out mechanisms are available within your account settings.
• Right to data portability: Where technically feasible, you may request that your personal data be provided to you in a structured, machine-readable format.

5777 will respond to all valid data rights requests within a reasonable timeframe. Requests that are manifestly unfounded, repetitive, or excessive may be declined or may attract a reasonable administrative fee.

9. Minors and Age Protection

5777 is strictly an adults-only platform. We do not knowingly collect, process, or retain personal data belonging to individuals under the age of 18. Age verification checks are conducted as part of the account registration and KYC process to enforce this restriction.

If 5777 becomes aware that personal data has been collected from an individual under the age of 18, that data will be deleted promptly and the associated account will be closed. Any funds deposited by a minor will be handled in accordance with the 5777 Terms & Conditions and applicable legal requirements.

10. Changes to This Privacy Policy

5777 reserves the right to update or revise this Privacy Policy at any time to reflect changes in platform operations, applicable law, or data handling practices. The revised policy will be published on this page with an updated effective date.

Where changes are material — for example, where a new category of data is being collected or a new purpose is being introduced — 5777 will endeavour to notify registered players via the email address associated with their account prior to the changes taking effect. Your continued use of the 5777 platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

11. Contact & Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 5777 handles your personal data, please contact the support team. All privacy-related enquiries are handled by the 5777 data operations team and will receive a response within a reasonable timeframe.

The contact address for all privacy and data-related matters is:

[email protected]

This Privacy Policy is written and governed in the English language. In the event of any ambiguity or dispute regarding interpretation, the English text shall prevail. 5777 operates as an offshore gaming platform serving the Bangladesh market. Players are individually responsible for confirming that their use of 5777 is lawful under applicable local regulations.